Terms &
Conditions

Welcome to EGTRADE.

This online service is provided by EGTRADE Company,
operating within the Arab Republic of Egypt.

As a user of the Website (referred to as “you,” “your,” or “customer”), please read the following
Terms and Conditions carefully before using any of our services.
Your use of this Website constitutes your agreement to comply with and be bound by these Terms.

Scope and Acceptance

These Terms and Conditions ("Terms") apply to this Website and all affiliated
sites, services, and subdomains that refer to these Terms as a reference.
By accessing or using this Website to purchase products,
you agree to these Terms. If you do not agree or cannot
comply with any part of these Terms, please refrain from using our services.
You are granted a limited, non-transferable, and revocable license to use this Website solely for personal shopping purposes. Commercial use or use on behalf of any third party is strictly prohibited unless explicitly authorized by us. Any violation of these Terms results in the immediate revocation of this license
without prior notice.
These Terms supersede all prior oral or written agreements or communications unless explicitly stated otherwise for a specific product or service.

Modifications

We reserve the right to update or modify these Terms at any time without prior notice. The most recent version will always be available on the Website.
Continued use of the Website after changes implies your acceptance of the updated Terms. If you do not accept the revised Terms, you must stop using the services immediately.

Eligibility

Use of the Website is limited to individuals who can legally represent themselves under Egyptian law.
If you are under 18 years of age, you may only use the Website under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
If you are accessing the Website from outside Egypt, you are solely responsible for complying with local laws in your jurisdiction.

Product Information, Availability & Pricing

Product availability and prices are subject to change without prior notice.
Despite our best efforts, errors may occur in product listings or pricing. Prices will not be confirmed until an order is fully reviewed.
During periods of rapid market fluctuation, we reserve the right to contact you about price changes before order confirmation or cancel the order altogether.
We strive for accuracy in product descriptions, availability, pricing, specifications, and visual representation, but some discrepancies may arise due to screen settings or unintended errors.
Listings in ads, promotions, or digital flyers do not guarantee availability or price uniformity across online and physical channels.
In the event of a pricing or listing error, we reserve the right to correct it by either contacting you for approval or canceling the order.

Price Match Policy

Customers must provide a valid link to the competitor's offer, and
the offer must be active.
For print ads, a copy of the product with visible pricing and expiry
date is required.
The item must be identical in brand, model, origin,
and warranty coverage.
The price match policy applies within three (3) days before
or after the purchase.

Discount Codes Policy

Discount codes are non-refundable and valid only for eligible products.
We reserve the right to revoke any code at any time.
Wholesale or bulk buyers are not eligible to use discount codes.
Orders in violation may be canceled.

Account Registration

Customers are allowed only one account. Duplicate accounts may be deactivated.
Some features require registration. You agree to provide accurate, up-to-date information and
maintain its accuracy.
Your registration data is used to fulfill transactions and communicate with you. You must agree
to our privacy practices.
The information you provide during the registration process is protected in accordance with our previously stated Privacy Policy and constitutes part of your personal transaction record with our services.
By using our Website, you are solely responsible for maintaining the confidentiality of your account and password, as well as for restricting access to your personal devices. You agree to accept full responsibility for all activities conducted under your account using your login credentials.
We are not liable for any losses resulting from your failure to secure your login details.
Suspicious activity must be reported to us immediately.

Electronic Communications

By using our services, you consent to receive communications from us via email, newsletters, and notifications.
You agree that such communications are legally binding and equivalent to written correspondence.
We may record or monitor communication for training and quality improvement purposes.

User Submissions

Any feedback, comments, or content you submit to us becomes our exclusive property.
You may not use a false email or impersonate others. We reserve the right to remove or edit
user-generated content at our discretion.

Website Security

You are strictly prohibited from violating or attempting to violate the security of the Website. This includes the following:

Accessing data not intended for you, or logging into a server or account which you are not authorized to access.
Attempting to probe, scan, or test the vulnerability of the system or network, or to breach security or authentication measures without proper authorization.
Interfering with the service to any user, host, or network, including, without limitation, by submitting viruses to the Website, overloading, flooding, spamming, or any other method that may compromise network integrity.
Sending unsolicited emails, including promotions and/or advertising of products or services.
Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or impersonating any IP address or email identity.
You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper functioning of the Website or any activity conducted on it.
Violations of system or network security may result in civil or criminal liability. The Website reserves the right to investigate any such activities and cooperate fully with law enforcement authorities in prosecuting users involved in such violations.